News - Service Matters

Meet our Supplier Relationship Managers: Ruth Burns

  • 30/10/2024
  • Written by NOE CPC

Building positive supplier relationships works both ways. It helps us to develop a sustainable supply chain, build unrivalled knowledge of the supply markets in the category areas we specialise in, and actively manage and minimise supply risks on beh ...

Meet our Supplier Relationship Managers: Leo Shippam

  • 29/10/2024
  • Written by NOE CPC

Building positive supplier relationships works both ways. It helps us to develop a sustainable supply chain, build unrivalled knowledge of the supply markets in the category areas we specialise in, and actively manage and minimise supply risks on beh ...

NHS LPP and NOE CPC showcase joint Estates and Corporate Services portfolio at Healthcare Estates

  • 22/10/2024
  • Written by NOE CPC

The Estates, Facilities and Corporate Services category teams from NHS London Procurement Partnership (NHS LPP) and NHS North of England Commercial Procurement Collaborative (NOE CPC) came together to present their extensive, collaborative procuremen ...

#ServiceMatters: Enhancing NHS Procurement Support

  • 11/10/2024
  • Written by Neil Davis

For October, our focus is #ServiceMatters. To introduce this topic, Neil Davis, Procurement Support Team Manager, explores the importance of exceptional customer service, emphasising how it not only guarantees compliance and smooth operations but als ...

#Service Matters: Delivering excellent service to customers and suppliers

  • 09/10/2024
  • Written by NHS Supply Chain

Delivering excellent service to our customers and suppliers is a cornerstone of our work to deliver for value for the NHS. Ensuring issues are dealt with quickly and rectified are part of the key performance indicators that our team is measured again ...

Delivering Value Through Personalised Support

  • 09/10/2024
  • Written by NHS Supply Chain

In the ever-evolving landscape of NHS procurement, our NHS Supply Chain: Facilities and Office Solutions, Implementation and Adoption (I&A) Team is central to ensuring that NHS trusts receive the tailored support they need. Acting as the bridge b ...

Addressing Regional Health Inequalities Through Targeted Social Value

  • 07/10/2024
  • Written by NOE CPC

NHS North of England Commercial Procurement Collaborative (NOE CPC), in partnership with NHS England and the Humber and North Yorkshire Procurement Collaborative (HNYPC), has launched a new initiative to assist with embedding social value into procur ...

NOE CPC and NHS LPP forge links at healthcare technology conference

  • 01/10/2024
  • Written by NOE CPC

The digital teams from North of England Commercial Procurement Collaborative (NOE CPC) and NHS London Procurement Partnership (NHS LPP) enjoyed meeting members of the healthcare technology community at last week’s Healthcare Excellence Through ...