North of England
Commercial Procurement Collaborative

News


Medical Category Towers - Future Operating Model Q&A

20/12/2017

This Q&A has been compiled based on queries we have received and information provided by the Department of Health. Further information on the Future Operating Model for NHS Procurement can be found at: www.supplychain.nhs.uk/news/thefom.

If you have any questions about the FOM and the Category Towers please contact: FOM@dh.gsi.gov.uk.

 

What will the structure of the new CPP LLP look like and how will staff from the four different Hubs work together?

We are at the beginning of our consultation with staff in our Hubs and met Representatives for the NHS Supply Chain team for the first time on 11 December. We are still gathering information about roles and responsibilities so that we can feed this into our consultation with all the staff. It is very early in the process so we are not in a position to present a staffing structure at this stage. We can say that CPP will be a multi-site organisation with the national reach required to deliver the contract. 

We already have positive track-record of collaboration among the four different Hubs. Coming together as the CPP LLP is an exciting opportunity to build on that experience and continue to innovate by calling on the views and experience of the NHS SC team. 

 

How will all the Category Tower Service Providers (CTSPs) work together in the FOM?

The Future Operating Model is one organisation, it is the NHS supply chain of the future. All the CTSPs recognise that the only way we can deliver the FOM objectives is through collaboration. We can all be successful in this as part of the NHS family and as individual service providers. We have already started to engage with each other at joint working sessions – an approach which is planned to run through the transition phase and beyond.

However, there is significant change to ways of working and mind-set. We will need to be focused on, and are fully committed to, active collaboration with the Intelligent Client Coordinator (ICC) and all the FOM partners to make the overall programme successful.

The CTSPs are all part of one team with the same set of objectives, we are active partners in collaboration. The model on works if we all use it, not just the providers but all Trusts and suppliers, we need to engage with each other to achieve the full capabilities and benefits of the FOM.

 

How will Trusts be helped in managing the transition? And what will happen to the existing agreements they currently have in place through the Hubs?

Until the go live date in May 2018 it will be business as usual for customers however during this time we will be developing our Category Strategies so will be working with our customers to ensure that their needs are integrated within them. After May 2018 the hubs will continue to support member customers in areas that do not fall within the Category Towers.

The CPP team will be working very closely with the ICC account managers and customer engagement teams to support the NHS in the transition to the new towers.

CPP framework agreements that fall under Category Towers which have not been won by CPP will be reviewed and ultimately they will be novated to the relevant towers and made available to all NHS organisations. Where NHS organisations have contracts under the CPP framework agreements these will continue to run till their end date or transition to an alternative framework. Organisations can migrate to the new Category Tower agreements to get the benefits as soon as possible. There will be no big switch over date to all Category Tower agreements in May 2018, it will happen over a period of months and years and follow the expected engagement processes and OJEU adverts.

 

What is CPP’s service offer, and how do you intend to stop suppliers from undercutting your offering?

CPP will be developing various strategies for each category of product, these will vary according to the category and NHS needs.  They will focus on ensuring quality, safety and value for money.  There will be extensive stakeholder engagement to ensure that all services and offers meet the needs of the NHS. This engagement also includes suppliers and the ICC has started this engagement process.

CPP will work closely with all stakeholders to ensure that the category strategies meet the needs of the NHS and therefore will be taken up by the NHS.  All FOM stakeholders are working transparently. Let us work together; if you get the deals help us understand them so we can have the discussion about whether there is a value there for everybody. Be an intelligent buyer – the FOM implementation process will take time so please include break clauses and opportunity to exit to ensure you can join the new Category Tower agreements to get the benefits as soon as possible. If we work together we will be better off, that may mean we have to make some short-term decisions at Trust level that may not immediately be in the best interests but we are all committed to this for the NHS and the right decisions will benefit us all in the long-term.

 

How will Trusts manage that resource pressure at a local level when framework agreements are not renewed? How will Trusts engage with the ICC and Category Towers?

There will be a named account manager for every Trust. All the customer engagement, process, staff, marketing, account management will be within the ICC. There will be contact with the Tower providers as they build their strategies within the various categories with introductions facilitated through the ICC. The ICC and its customer team will become Trusts key point of contact.

Any updates to frameworks, will be communicated as effectively and concisely as possible through your account manager. As the FOM becomes established it will become a lot simpler for you so you are not searching for multiple frameworks but instead have the central function without spending time worrying about commodity goods. This model should relieve pressure on time and resource.

The ICC are currently collecting all the current framework expiry dates so we can plan and anticipate when and how Trusts will move over to the Category Towers to ensure the transition is as smooth, and informed as possible.

 

How will the model address the relationship between clinicians and suppliers when the product range is standardised as part of the FOM?

It is imperative to get clinicians involved as part of the Tower strategy. We will address areas like Getting It Right First Time (GIRFT) to gain credibility with clinicians to get them on board and help them understand their role within the process. The ICC CAPA team will also be working closely with Clinicians and various stakeholder groups to ensure that their needs and requirements are being met by category strategies. It is positive that clinicians have these relationships with suppliers and it is a case of ensuring FOM is part of that process. We can all help suppliers see FOM as a viable conduit, that they see it as an easy way to engage with the NHS and that we make it so. Each CTSP will ensure they have credible clinicians within the Towers that can sensibly engage and say there is a viable alternative which has clinical assurance. Each Tower will incorporate this into their strategy.

 

How do smaller SME companies get on to the preferred supplier list for new innovations and change in products outside of the norm?

This will form part of the category strategies. We are committed to innovation and a having a representative share of SME’s. The Towers will be going out to the market so anything historic in terms of preferred suppliers is not necessarily a reflection of the future. The ICC is committed to meeting the SME targets set by government.

 

What are the product groups contained within each Clinical Category Tower?

Below is a breakdown of the product groups:

CATEGORY TOWER 1 – WARD BASED CONSUMABLES

DESCRIPTION

PRODUCTS

MOBILE DEVICES – PUMPS DRIVERS, SYRINGE ADMIN INFUSION

 

  • Pulse Oximetry Sensor Single Use
  • Heat Moisture Exchanges
  • Sleep Therapy Aides
  • Endo Tracheal Tubes/Cuffs
  • Respiratory Solutions
  • Electric & Electronic Equipment

PATIENT ASSESSMENT

  • Thermometers
  • Blood Pressure Cuffs
  • Height Weight Measures
  • Otoscopes, Reflex Tests
  • Sphygs
  • Stethoscope

IV THERAPY

  • Admin Sets
  • Enteral Feeding
  • Blood and Gravity Sets
  • Variable Pressure Sets
  • Needles
  • Valves
  • Drainage Bags & Tubing
  • Filters
  • Straws and Liners
  • Blood Collection Consumables
  • Specimen Bags
  • Blood Collection Safety
  • Catheters Open/Closed
  • Foley Trays

ENTERAL/ DIETETICS

  • Buttons
  • Feed Accessories and Supplements
  • Naso Gastro Tubes
  • Giving Sets
  • Anchoring Systems
  • Syringes for Enteral Feeds
  • Smoke Evacuators

ELECTRODES AND DIATHERMY

  • Electrodes
  • Foetal Electrodes

CATEGORY TOWER 2 – STERILE INTERVENTION EQUIPMENT AND ASSOCIATED CONSUMABLES

DESCRIPTION

PRODUCTS

THEATRE EQUIPMENT AND

SURGICAL INSTRUMENTS

  • Access Retractor
  • Rings
  • Energy Sealing Devices
  • Arthroscopic Ablation Systems
  • Blades
  • Scalpels
  • Cautery
  • Scissors
  • Saws
  • Trocar
  • Harmonic Scalpels

PATIENT TEMPERATURE

MANAGEMENT

  • Patient Warming Blankets
  • Blood and Fluid Warming
  • Patient Cooling
  • Warming Cabinets
  • Patient Temp Management Systems

THEATRE STERILE INTRAOPERATIVE AND

POST OPERATIVE CONSUMABLES

  • Mesh Light & Heavy
  • Adapters
  • Bite blocks
  • Cannula
  • Urodynamic Catheters
  • Haemostats (Fabric, Dressings, Sponges)
  • Ligatures
  • Skin Markers
  • Staplers
  • Staples

 

THEATRE AND GENERAL PROCEDURE PACKS AND ASSOCIATED STERILE MEDICAL

  • Procedure packs
  • Packaging materials for sterile packs
  • CSSD procedure packs

 

THEATRE EQUIPMENT & STAFF

PROTECTIVE CONSUMABLES

  • All Gloves
  • Drapes & Gowns
  • Machine Protection
  • Visors
  • Theatre Linen

DIRECT FRAMEWORKS

  • Procedure Packs – PPE and Textiles

MORTUARY & AUTOPSY

EQUIPMENT AND SUPPLIES

  • Buckets, Containers & Holloware
  • Headblock Rests and Scales
  • Instruments
  • Miscellaneous Products
  • Protective Clothing
  • Electric Saws and Consumables
  • Tables, Trolleys, Trays and Sinks
  • Storage, Cabinets and Tables
  • 242
  • Refrigerated Body Storage
  • Temporary Body
  • Refrigerated Body Storage
  • Temporary Body Refrigeration Solutions

CATEGORY TOWER 3 – INFECTION CONTROL AND WOUND CARE

DESCRIPTION

PRODUCTS

DRESSINGS AND WOUND CARE

  • Compression Bandages
  • Light Pressure and Support Bandages
  • Lightweight Extensible Bandages
  • Non Extensible Bandages
  • Paste Bandages
  • Tubular Bandages
  • Surgical Tapes
  • Adhesive Wound Dressings
  • Wound Dressing Pads
  • Non-adherent Wound Contact Agents
  • Wound Management Products
  • Surgical Absorbents X-ray Detectable
  • Absorbents Non-x-ray Detectable
  • Miscellaneous Dressing Products (Inc. Advanced Wound Care)
  • Topical Negative Pressure Aides

 

 

 

INFECTION CONTROL SKIN AND ENVIRONMENT, INSTRUMENTS & SSD

  • Blade Removers
  • Sharps Systems
  • Sharps Boxes
  • Environmental Disinfectant
  • Cyto Waste.
  • Disinfectant various (Inc. Skin Care, Wet/Dry Wipes & Barrier Creams)
  • Chlorine Wipes
  • Skin Antiseptic
  • Soap Hard
  • Liquid Hand wash
  • Baby Wipes

CATEGORY TOWER 4 – ORTHOPAEDICS, TRAUMA & SPINE AND OPTHALMOLOGY

DESCRIPTION

PRODUCTS

ORTHOPAEDICS & ASSOCIATED CONSUMABLES

  • Surgical Orthopaedic, Trauma and Spinal Implants

 

OPHTHALMOLOGY

  • Lens – intraocular
  • Optical items

DIRECT FRAMEWORKS

  • Orthopaedic and Surgical Implants

CATEGORY TOWER 5 – REHABILITATION, DISABLE SERVICES, WOMANS HEALTH & ASSOCIATED CONSUMABLES

DESCRIPTION

PRODUCTS

AIDES TO DAILY LIVING (REHAB)

  • Orthotics Casting Materials
  • Orthotics Wadding
  • Orthotics Products
  • Appliances.-Abdomen (braces, trusses, etc.)
  • Appliances
  • Adhesives to Splints
  • Surgical Appliances (lower limb appliance)
  • Surgical Appliances (surgical footwear)
  • Home Management/Daily Living Aids
  • Walking Aids
  • Wheelchairs
  • L Chair Accessories
  • Plaster Room Consumables
  • Physiotherapy Equipment
  • Prosthesis and Associated Instruments

PATIENT HANDLING

  • Hoists
  • Slings
  • Glide sheets and Boards

PRESSURE THERAPY                             (INC. BED FRAMES)

  • All Mattresses
  • Anti Embolism and Stockings

 

PODIATRY, CHIROPODY & OCCUPATIONAL THERAPY

 

  • Podiatry Equipment and Consumables
  • Occupational Equipment and Consumables

WOMAN'S HEALTH

  • Coils
  • Condoms
  • Dilators
  • Speculums
  • Baby Feed and Feeding
  • Teats
  • Obs & Gynea Sundries
  • Breast Pumps
  • Clamps
  • Bottles
  • Cup Feeders
  • Forceps
  • Hooks

CONTINENCE INC. BOWEL

MANAGEMENT

  • Pads (Male/Female All)
  • Pants All
  • Nappies All
  • Fixation Pants
  • Bowel Management Pads
  • Maternity/Sanitary Products
  • Stoma Care Products
  • Ultrasound Film and Covers
  • Urine Meters
  • Urine Bags, Straps, Hangers, etc.

DIRECT FRAMEWORKS

  • Artificial Limbs and Associated Components CMP
  • Orthoses
  • Orthoses AMP
  • Powered & Non Powered Wheelchairs
  • Wheelbases Cushions, Seating Spares and Associated Product/Services
  • and Maintenance Packages AMP
  • Special Seating, Cushions, Service and maintenance
  • Surgical Implants Mens & Womens Health
  • Wigs (Supply, Repairs, Maintenance and Accessories)

CATEGORY TOWER 6 – CARDIO-VASCULAR, RADIOLOGY, ENDOSCOPY, AUDIOLOGY AND PAIN MANAGEMENT

DESCRIPTION

PRODUCTS

AUDIOLOGY

  • Hearing Aids
  • Hearing Aid Consumables

 

CARDIO-VASCULAR, RADIOLOGY, ENDOSCOPY AND PAIN MANAGEMENT

  • Stents
  • CRT D Generator
  • Drug Eluting Stent
  • Pacemakers
  • Radiology Consumables
  • ICD Chambers
  • Dual Chambers Guide Wires
  • Disinfectant
  • Salts
  • Detergent
  • Cleaning Accessories
  • Dignity Shorts
  • Endo Bags
  • Snares/Baskets
  • NUS Needle & Sphincterotome
  • Spinal

For further information about the FOM and the Category Towers please contact: FOM@dh.gsi.gov.uk

Written by Juliet Moore